Before calling our Help Desk, try this:
Search our knowledge base for the most common problems and their solutions.
If you enrolled via RedShift , please use this knowledge base for answers more specific to your needs.
If you do not find a solution in either knowledge base, please contact us by
Email: helpdesk@ecornell.com
or Telephone: 1-800-801-0287 (US), 1-607-330-3200 (International)
M – F: available 24 hours (Eastern Time zone)