Contact Us

As Cornell University’s online learning subsidiary, eCornell provides online professional and executive development to students around the world. We offer more than 30 award-winning professional certificate programs in a wide variety of disciplines:

Customer Support

Before calling our Help Desk, try this:

Search our knowledge base for the most common problems and their solutions.

If you enrolled via RedShift , please use this knowledge base for answers more specific to your needs.

If you do not find a solution in either knowledge base, please contact us by


or Telephone: 1-800-801-0287 (US), 1-607-330-3200 (International)

M – F: available 24 hours (Eastern Time zone)